Welcome to DQgoods.com. We are always happy to support our customers. If you have any inquiries, problems, comments, or suggestions, please contact us.
Live Chat
Our handy Live Chat service at 8:30-17:30 (GMT+8). Click the button on the screen's lower right corner to start a live chat.
Email Us
For any questions, please click here to email us, we will reply within 24 hours.
Submit Ticket
We provide a comprehensive range of pre-sale and after-sale services. please click here to submit a ticket.
Questions will be replied in 24 hours but may be delayed during the busy season. To solve your problem quickly, Please Note:
1. Any questions, please check Help Center.
2. Not receive order confirmation and tracking information email, please check your Spam Folder first.
3. To check Order Status, please Login your account and find "My Orders" where you can find Tracking Number and Tracking information by clicking “Detail”.
4. Exchange or Return an order, please read Return Policy page.
5. When contacting us, please leave your Order Number so that we can help you more efficiently.
Pre-sale Service:
If you have any questions before making a purchase, please click the button on the screen's lower right corner to start a live chat or contact us by click here.
After-sale Service:
For questions regarding order status and other after-sales support, please login your account to find "My Orders" and click on the Order Number you need help with. From the order detail page, you can easily review order Status, Tracking Number,Tracking Information and request help. If any questions, please contact us by “Leave A Message”.
Wholesale, Dropship and Blogger Program:
For wholesale business, please click here or email us at: wholesale@dqgoods.com
For drop shipping program, please click here or email us at: dropshipping@dqgoods.com
For fashion blogger program, please click here or email us at: blogger@dqgoods.com
